Managed IT Services & Support
Cloud Services
Security Services
Data Backup & Recovery
Internet, Voip & Telephony Services
Adhoc Services
Network Troubleshooting
We Create Fully Connected Systems So You Can Focus On Your Business
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Cloud Services
Step into the future of business with a suite of cloud solutions that enhance the way you store and manage data. We have partnered with AWS and Microsoft to provide our clients with the best solutions in the market while also maintaining private servers for specific client requirements.
0 Down Time (Redundancy)
Multi Server implementation (Failover instances) is provided allowing Zero down time for all business systems. We ensure that your business runs smoothly and efficiently 24/7.
High Bandwidth & Low Latency
We are the GOLD standard for efficient service provision. All workplace environment will have high bandwidth resources and no latency allowing your entire workforce to work at an effective and desirable speed.
Remote Workforce Integration
Our unique services allow you or anyone to work from anywhere in the world. We make sure that business resource connectivity is available 24/7 for quality output throughout your business. Our services make it easier for you to oversee your workforce while working from home or even when business travel.
Security Services
Business solutions are only as good as the technology from which they’re built, which is why we work with only the most reputable tech partners. MSP being a market leading brand allows us to secure your entire business from digital intrusion.
Email & Network Security
Email is the leading medium used to sabotage a businesses network. We use a range of security layers to protect your mailbox from receiving malicious and suspicious emails. We implement a set of rules and configurations designed to protect the integrity, confidentiality and accessibility of you computer networks and data using both software and hardware technologies.
Firewall Implementation
We specifically design a unique network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules for your business. A firewall typically establishes a barrier between a trusted network and an untrusted network, such as the Internet. Each firewall is designed based on the requirements of each client.
Total Computer Security
– Regular PC Health Check and resolution
– Antivirus
– Performance check (Enhancement)
Data Backup & Recovery Services
We value the customer data and provide the efficient way to manage and protect data on regular hourly basis to yearly backup basis through our Partner Software program. Veeam, Azure, Msp, & Storagecraft backup are our renowned partner for data encrytpion and protection services.
Data Encryption
We implement a security method where information is encoded and can only be accessed or decrypted by a user with the correct encryption key.
Image Backup Protection
With disk image backups, the software takes an image of the entire hard disk. This lets us restore the entire system to another device in case of hardware failure/damage or theft.
Minimal Recovery period
Backups are readily available and easily locatable and allow our technicians to promptly restore them at lightning fast speeds.
Internet, VOIP & Telephone Services
Under collaboration with official partner, Tetra digital brings proper WAN, VOIP and Telephony Services to customers. Our expert team helps your business to integrate with your environment and gives high efficiency of the services.
Internet Provider
We provide internet connections to best suit your business needs, you will not have to liaise with any other party, we handle all your support in house through qualified service technicians.
– Fiber Links ( Telstra , Optus & TPG )
– NBN EE
WAN Services
Our technicians hard wire your business systems in your premises using leading edge technology. we can repair and upgrade your existing connections and also install new connections for expansion.
VOIP Services
We provide your business with telephone services through the internet. this method is not only cost effective but versatile and extremely reliable when compared to traditional landline services. VOIP allows more unique customisation to better suit your requirements and very low prices.
Telephone Services
We also provide traditional landline telephone connections and custom PABX configuration services at record low prices through our premium partnerships.
Adhoc Services
We believe on transparency and sustainability of business. Tetradigital offers flexibility to customer and provide a wide range of services from general support to premium support.
General Support
Package- Workforce setup
- Troubleshooting of issues
- Resolution of issues
Monthly Support
Package- Includes general support
- 1 Exchange online mailbox of 50 gb
- Backup upto 1 Tb
- Direct support contact
Premium Support
Package- 1 exchange online mailbox 50GB
- Backup upto 1 Tb
- SharePoint setup
- Remote workforce setup
- 24/7 remote service
- 2 hours on premise support free of month
Network Troubleshooting
Our expert team will analyse the fault in your system and make sure the business is up in minimal time. Our expertise team is available 24/7 for the support to resolve your issues.
Identifying Issues
Our technician will conduct a thorough investigation on your business systems to identify the issue, you will be briefed about the issues and prposed with proffesional solutions using the best and most cost effective method available.
Solution to Problems
Upon Identifying the issue on your Network we implement a temporary solution that allows your business to run smoothly again and catch up.
Minimisation of Risk
A complete investigation allows our technician to propose a 100% effective solution to the issue to reduce future hassle for your business, this can can either be hardware or software changes to you IT infrastructure.
Contact Us
Hours
Mon – Fri: 8am – 8pm
Sat – Sun: 8am – 8pm
Call Us
+61423322000